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PODCAST | Empowered Employees Serve Customers Better — Otis Elevator Company CDAO

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Written by: CDO Magazine Bureau

Updated 1:41 PM UTC, Wed October 18, 2023

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Pooja Dewan, VP and Chief Data and Analytics Officer at Otis Elevator Company, speaks with David Zhao, Managing Director of Coda Strategy, about how the company uses data to improve the passenger experience and operations, both for end users and internal customers.

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